Luxe Pet Terms and Conditions
The following terms and conditions govern your use of this website (www.theluxepet.com) and all Luxe Pet Services. Your use of this website and any Luxe Pet services constitutes your acceptance of these terms and conditions. If you do not agree with these terms and conditions, you should immediately cease use of this website, its content, and our services.
Ownership and Use of Content
This website presents information and content that is owned or licensed by The Luxe Pet, its parents, subsidiaries and affiliates (“Company”). When used in these Terms and Conditions, "we" and "our" mean Company and "you" and "your" refers to any individual, company, or legal entity that accesses or otherwise uses this website.
You may not copy, transmit, distribute, modify, publicly perform, reuse, sell or display any of the Content for any public or commercial purpose except with the prior written consent of the Company or the owners of the materials, which they may issue in their sole discretion. You may not use the Content in any other website or in a network computer environment, including framing the Content within another website. Except for the limited use rights expressly provided in this paragraph, all rights in Content are reserved.
Our services are in demand by customers just like you. In order to serve our many customers, as professionally as possible, the Company requires the following:
• Full Prepayment of Services are required 14 days prior to shipment date
• Confirmation of Booking is required 14 days prior to shipment date
• Prepayment will not be accepted greater than 6 months prior to shipment
• Refunds are processed in 7-10 business days. A $200 admin fee will be subtracted from any refund, if work has been performed on your behalf, along with any other fees, charges or bookings that were funded on your behalf.
Hold Harmless Provision
Customer hereby acknowledges and agrees to indemnify and save the Company, its agents and employees from any and all losses, liabilities, costs, expenses (including reasonable attorneys’ fees), claims and other obligations incurred in connection with and which result directly or indirectly from actual or alleged bodily injury or damage to property caused by the Customers Pet or property.
Common Carrier Provision
Customer hereby acknowledges and agrees to hold harmless the Company for any loss, liability, expense or claim resulting from services rendered by a common carrier (ferry, railroad, commercial/charter airplane, etc.)
Company is not responsible for airline negligence (lost paperwork, flight delays etc.)
Breed Description Provision
Customer hereby acknowledges and agrees to hold harmless the Company for any loss, liability, expense or claim resulting from incorrect breed descriptions. Proper Breed identification is the responsibility of the Pet Owner.